We Know Training - News & Press: Introducing CannServe: AGCO Board-approved online certification for selling alcohol in retail stores in Ontario

News & Press

Introducing CannServe: AGCO Board-approved online certification for selling alcohol in retail stores in Ontario

Toronto, Ontario August 6, 2024  

According to Ontario law, retail licensees and their employees (such as licensed convenience or grocery stores) must hold a valid certificate demonstrating the successful completion of an AGCO Board-approved training course before they can sell alcohol.  . To address this requirement, We Know Training, a training company for regulated industries in Canada, has created CannServe Standard course, an AGCO Board-approved program that will equip retail employees with the necessary knowledge and skills to responsibly sell and deliver alcohol in Ontario.   

Available in both English & French (with additional languages coming soon) – the CannServe standard is a 2-hour course that can be easily taken from a computer or mobile device. The course can also be dispatched to an existing Learning Management System (LMS) for bigger retailers or to stores that already have an existing training system for their employees. The course includes: an overview of the Liquor Regulatory Framework, best practices for the responsible sale of liquor, advertising and promotion guidelines, key regulations and standards regarding delivery, recognizing fake identification and identifying intoxicated customers. The CannServe standard is available starting August 6th, 2024 – You can learn more about the course on www.cannserve.ca  

Commenting on the new course, Chris LaBossiere, Founder & CEO of We Know Training, said “CannServe is a great addition to our existing portfolio of regulated training courses, and our technology uniquely positions us to help retailers across Ontario to seamlessly comply with this new mandatory training requirement. Providing elegant training solutions to regulated retail industries is something we have a great deal of experience with – for example, we are an AGCO Board-approved provider of Cannabis training through our CannSell brand, as well as are a full solution provider for BC Liquor and Cannabis Regulation Branch’s Responsible Service training programs. We have worked closely with AGCO to ensure our CannServe standard program addresses all compliance aspects and are excited to be a key partner in helping industry train to this new standard.” 

 

Media Contact
Sue Broderick
Chief of Staff
C: 780-850-7009
E: [email protected]

About We Know Training
We Know Training is a fully managed solution provider for training that matters. We Know Training has been serving the regulated industry space since 2002, with their technology platform and quality, industry-approved training courses. We Know Training’s technology platform helps training managers manage their employee’s training and certification with ease. As a technology-enabled training company, we also help regulators, associations, and non-profits create and deliver exciting, engaging courses that make a true impact. Learn more on weknowtraining.ca.

For more information, please contact:
Sue Broderick
Chief of Staff
C: 780-850-7009
E: [email protected] 

www.weknowtraining.ca/