Your go-to experts in online training

We are creators, leaders, communicators, and life-long learners. We build meaningful content with intention and purpose, designed for today’s workforce.

We Know Training started in 2002 when two friends tried to take their flight exams. The study materials and exam experience felt clunky and outdated.

They knew there had to be a better way to deliver training. How did they do it? With the right energy, the right technology, and the right people.


Since those beginnings we’ve trained over 10 million learners in safety, associations, first responders, and other regulated industries.


Learners trained


Clients helped

How have we done it? With expert staff, proven processes, unmatched customer support, and decades of industry tenure.


To ensure the health and safety of our people, WKT has implemented a COVID-19 vaccination policy. All new employees must provide proof of full vaccination.

Senior Stack Developer

This position is remote

Lead Instructional Designer

eLearning – This position is remote

eLearning Web Developer

eLearning – This position is remote

Front End Developer (Marketing)

Marketing – This position is remote or Edmonton, AB/Toronto, ON based

Financial Training Sales Representative

Professional Services – Remote, Ontario

Bilingual Customer Care Representative

Customer Success – Remote

Instructional Designer

eLearning – Alberta/Remote

Expert learning professionals


Years experience


Courses built

“Our content development team is passionate about creating exceptional learning experiences for our learners and for our client’s learners. Our goal is to synthesize and deliver content in unique and engaging ways to effectively change a learner's behaviour. We are a team that's here to solve your training problems.”

Nicholas PalmieriManaging Director, Business Career College

Industry leading client specialists


Years experience

2 hr.

Response time

“Our exceptional customer support team is dedicated to answering your training and technology questions. Our client specialists answer hundreds of inquiries each day about our course catalogue, offer technical support, fulfill orders, and ensuring learners get trained quickly and efficiently.”

Ron MycholukManaging Director, We Know Training

We Know Training is proudly headquartered in Edmonton, Alberta. To each new market, we bring the trademark bold, resilient, and community-driven spirit of our home base.

Leadership team

Chris LaBossiere

President & CEO

Felicia Michie


Frank O'Rourke, CRSP

S.VP & MD, Safety Solutions

Steven Watkins

S.VP, Product

Emily Sabo

S.VP, Finance

Nancy Milakovic

VP, Customer Success

Emma Plumb

VP, eLearning

Jocelyn Lord

VP, Marketing and Communications

Ron Mycholuk

Managing Director, We Know Training

Nicholas Palmieri

Managing Director, F.I.R.E.

Meet our Subject Matter Experts

Jason Watt

Jason Watt is a full-time instructor at Business Career College, and before this he served in the Canadian Armed Forces. He has taught at the Pearson Peacekeeping Centre and the Canadian Forces Peace Support Training Centre. Jason has also served overseas on four operations with the Canadian Armed Forces. He is the principal author of the course texts in the BCC financial planning curriculum.

Learn more

Phil Simons

With more than 30 years of experience in the eLearning industry, Phil Simons has helped organizations find ways to take training out of the classroom to an online platform. As the Director of Learning Design at We Know Training, Phil builds on his extensive expertise to help clients design engaging, learner-driven courses that take advantage of the latest evolving technologies.

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Tracey Thibeau

Tracey represents We Know Training as a board member on the Canadian General Standards Board, which has drafted the Standard. He is also our TDG and WHMIS instructor for ground, marine and air transport, and a senior safety consultant with over 35 years of experience in the dangerous goods industry as an expert.

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Dr. Yasmeen Krameddine

Dr. Yasmeen Krameddine is an Adjunct Assistant Professor in the Department of Psychiatry at the University of Alberta and the subject matter expert in de-escalation and mental health training at She graduated with a Ph.D. in Psychiatry and has made it her life’s mission to create practical training to make interactions safe between front-line professional and the public. Dr. Krameddine delivers the only evidence-based de-escalation training in the world, which is founded on over 9 years of scientific research.

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Our core values

Honest, empowered, accountable

We communicate openly with each other, and our clients. We take ownership over our work and consider it our responsibility to create the best learner experience possible.

Flexible in the face of change

We are nimble. We respond quickly to changing environments, markets, and opportunities. We are always ready for what’s right around the corner.

Creative, smart, curious

We are lifelong learners. We don’t settle for “good enough.” We ask questions. We try new things and seek out the best possible solution.

Driven to grow

We are ambitious. We pursue excellence, as individuals and as a company. We take risks. We seek out ways to streamline our processes and improve our products.


Together, we build a community we are proud of. We commit to supporting one another, our customers, and our entire community of learners through hard work and a commitment to excellence.