Company
Your go-to experts in online training
We are creators, leaders, communicators, and life-long learners. We build meaningful content with intention and purpose, designed for today’s workforce.
We Know Training started in 2002 when two friends tried to take their flight exams. The study materials and exam experience felt clunky and outdated.
They knew there had to be a better way to deliver training. How did they do it? With the right energy, the right technology, and the right people.
Since those beginnings we’ve trained over 10 million learners in safety, associations, first responders, and other regulated industries.
10m+
Learners trained
900+
Clients helped
How have we done it? With expert staff, proven processes, unmatched customer support, and decades of industry tenure.
Careers
ROLE
Content Writer
LOCATION
Edmonton
Expert learning professionals
30+
Years experience
750+
Courses built
“Our content development team is passionate about creating exceptional learning experiences for our learners and for our client’s learners. Our goal is to synthesize and deliver content in unique and engaging ways to effectively change a learner's behaviour. We are a team that's here to solve your training problems.”
Nicholas PalmieriVP, Content
“We love solving problems with software that’s safe, secure, reliable, and scalable. My team and I are always focused on making applications that enable companies and learners to take training easily with modern technology.”
Daniel HuckstepVP, Platform
Innovative technology developers
10+
Years experience
3
LMS platforms built
Industry leading client specialists
5+
Years experience
2 hr.
Response time
“Our exceptional customer support team is dedicated to answering your training and technology questions. Our client specialists answer hundreds of inquiries each day about our course catalogue, offer technical support, fulfill orders, and ensuring learners get trained quickly and efficiently.”
Ron MycholukVP, Sales & Support
We Know Training is proudly headquartered in Edmonton, Alberta. To each new market, we bring the trademark bold, resilient, and community-driven spirt of our home base.
Leadership team
Tiffany Linke-Boyko
President
Ron Mycholuk
VP, Sales and Support
Nicholas Palmieri
VP, Content
Colten Nahrebeski
VP, Marketing
Daniel Huckstep
VP, Platforms
Our core values
Honest, empowered, accountable
We communicate openly with each other, and our clients. We take ownership over our work and consider it our responsibility to create the best learner experience possible.
Flexible in the face of change
We are nimble. We respond quickly to changing environments, markets, and opportunities. We are always ready for what’s right around the corner.
Creative, smart, curious
We are lifelong learners. We don’t settle for “good enough.” We ask questions. We try new things and seek out the best possible solution.
Driven to grow
We are ambitious. We pursue excellence, as individuals and as a company. We take risks. We seek out ways to streamline our processes and improve our products.
Community-focused
Together, we build a community we are proud of. We commit to supporting one another, our customers, and our entire community of learners through hard work and a commitment to excellence.