How is We Know Training responding to COVID-19

As the situation around COVID-19 continues to evolve in Canada and globally, We Know Training feels it is important to share details on how we are responding to best support our customers.

This is a challenging time for all of us, and we want to assure our loyal customers of our continued support.

Online training service and support will continue uninterrupted. If you need us, we’re here.

Platform and course access

All of our training, from hosted content to off-the-self courses available through any of our flagship brands, are delivered 100% online and will see no interruption of service. Our digital training platforms (T2 and RapidLMS) will remain completely online and accessible, allowing learners and training administrators to access their training and records at any time, from any location.

Email and telephone support

Our Customer Care team will continue to be on call to offer support from 7 AM until 5 PM MST, every Monday to Friday. Our team is continuing to explore further opportunities to better support our customers and learners during this challenging time. These dedicated individuals will ensure that you have everything you need to take and deliver your training.

Please contact us at 1.800.465.3366 or customers@weknowtraining.ca if you have any questions or concerns.